Jamaica Plain residents, business owners and neighborhood associations banded together questioning the process that allowed Chase Bank to make unpermitted renovations to its new Centre Street location. Led by a triumvirate of licensed architects, who were either chairpersons or members of the former Jamaica Plain Centre/South Main Street's Design Committee, the permit process was doubted. After doing their own research, Ed Forte, Michael Epp, and current Jamaica Plain Neighborhood Council member Gert Thorn, learned that Chase Bank was doing work that required a design review, which had not taken place. They also felt that the renovations, specifically the metallic-look, was out of character of the area of 701 Centre Street. The trio wrote to a plethora of city departments, city officials, and elected officials, to voice their concerns.