Post Office: Carriers Are Delivering to ‘100 Percent’ of Routes

As neighborhood residents continue to report going days without mail, a Post Office spokesperson said all the routes in JP are being delivered to.

Melissa Lohnes of the U.S. Postal Service on Monday wrote in an email to Jamaica Plain News that, “our carriers are on the road today delivering mail to 100 percent of our routes in Jamaica Plain. Safety and service are top priorities for the Postal Service and we are very proud that our employees are making every effort to deliver the mail in very challenging conditions.”

Residents of Woodbourne, especially, are reporting long delays.

Across the neighborhood on Perkins Street, Polly Puner reports finally getting at least some of her mail on Tuesday after four days of no mail.

Lohnes said it makes things much safer for letter carriers when residents clear paths, sidewalks and make sure there’s access to mailboxes. She offered these tips:

  • Keep stairs and walkways clear of snow and ice. Mail carriers are especially vulnerable to slips, trips and falls during the winter months.
  • Remove obstructions around a mailbox. If you have a mailbox at the road, keep it clear of packed snow. Clearing the mailbox 15 feet before and after the box allows letter carriers to deliver mail safely and without delay.
  • Painted porches and steps are particularly hazardous. Salting an area or using rubber-backed mats may help make them less slippery.
  • Add a reflector and house numbers for visibility by your letter carrier, plows, emergency vehicles and others.
  • Watch for mail carriers on foot and slow-moving postal vehicles.
  • Leave a light on to help illuminate potential hazards on the way to your mailbox.
  • Contact the USPS toll free Customer Care Center at 1-800-ASK-USPS (1-800-275-8777) with any concerns, service issues, comments or compliments.

Resident Charlie McEnerney took a philosophical approach in a comment on our previous story about missing mail, saying, “I have also not received mail for a few days a few times, but honestly it’s mostly bills these days anyway, so they can wait!”

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  • Hugo_JP

    The USPS is perfecting saying something without admitting anything. We finally got mail yesterday after a 4 day hiatus – so I’m glad (even though it was mostly junk mail).
    Yes, the carriers may be out on 100% of the routes but she wouldn’t say that 100% of the homes will get delivery. All she says is that they are making “every effort to deliver mail”.
    Why can’t they just admit that they were unable to handle delivery given the conditions of the streets and sidewalks? Why not just admit the problem, cut each carriers route in half and let everyone get mail every other day?

  • mjb918

    It sounds like many assume that there’s mail for them every day. How can they be that certain? Perhaps this is symptomatic of the new pathology where people obsessively watch email awaiting the next “important” life-altering message that brings wealth, fame, or happiness. Or bills.